Bombardier has announced a PSP agreement with GE Aviation for the cockpit and cabin connectivity solutions of Bombardier.
Also, GE Aviation is working with Bombardier on the development of the Smart Link Plus box – a Health Monitoring Unit (HMU) “smart” box capable of generating key data for customers, enabling them to increase operational efficiency, and minimize return-to-service times through data-driven decisions.
This smart box will provide aircraft data to the digital platform of Bombardier where it will be analyzed and transferred into actionable insights, drawing on aircraft expertise of Bombardier and leveraging the power of the entire connected fleet.
Health monitoring systems are gaining momentum in the aircraft industry as all the major aircraft OEMs are increasingly incorporating these systems into their best-selling aircraft in order to enhance flight safety as well as to reduce MRO cost.
As per a report by Stratview Research, the aircraft health monitoring system market is one of the fastest-growing systems in the aircraft industry and is likely to grow at an above-average growth rate of the overall aircraft industry (7.3% vs 3.5%) over the next five years.
Several factors are bolstering the demand for health monitoring systems in the aircraft industry. Some of these are rising demand for advanced aircraft monitoring systems to reduce the increasing aircraft accidents, increasing production rates of key aircraft programs, surging situational cognizance and cost-effective maintenance, increasing demand for connected aircraft solutions, and effective decision making due to the availability of real-time information. The inception of a structural health monitoring system, a paradigm shift from non-destructive testing, has paved the path for enhanced aircraft health monitoring systems.
The insights generated from the Smart Link Plus will empower flight operators and maintenance teams to dispatch, troubleshoot and track aircraft service needs in a much more efficient way. The installation of this Smart Link Plus box will be there on the new and in-service aircraft at all Bombardier service centers.
“Bombardier business jet customers expect and deserve the latest and greatest technology advancements available and we are continuing to deliver a high level of sophistication,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Business Aircraft. “Our new Smart Link Plus connected aircraft program will create fully connected aircraft, enabling customers to access key data and insights to help with decision-making and flight operations. We are excited to announce this for our in-service fleet as well as new aircraft. Coupled with our extensive global infrastructure expansion, this digital transformation is the next step in dramatically enhancing Bombardier’s customer service experience worldwide.”
“This new relationship with Bombardier will help streamline customer service relationships by offering integrated connectivity service offerings and customer support,” said Andrew Coleman, Senior VP, Digital Solutions of GE Aviation. “We are honoured to be the preferred partner of Bombardier to create advanced technologies to help connect the aircraft with flight operations and improve overall efficiencies and capabilities. Our work is centered around delighting our customers and delivering industry-leading levels of service.”
The development of the Smart Link Plus program represents the next step in the ongoing commitment of Bombardier in improving and enhancing the customer experience on every level.