Connected Worker Market Forecast Analysis | 2023-2028

Market Insights

The connected worker market was estimated at USD 4.85 billion in 2022 and is likely to grow at a CAGR of 18.36% during 2023-2028 to reach USD 13.38 billion in 2028.

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What is a Connected Worker?

A connected worker is an IT solution that enables remote workers to collaborate safely and efficiently with the company’s central control system. The solution delivers critical information to remote or field workers in real-time at their actual point of work which they require to do their tasks. The solution can be installed on wearable devices, smartphones, and tablets. With the increased usage of IoT sensors and artificial intelligence, the solution can process a large volume of data and provide detailed advice to field workers on demand. The solution keeps learning through advanced machine learning algorithms to refine the advice over time. Enterprises, using connected worker solutions, can not only provide quick support to their field workers but also ensure their safety.

COVID-19 Impact

COVID-19 had a negative impact on the connected worker market as many businesses remained shut down for a long period and people were restricted from leaving their homes during the lockdown. This resulted in a massive decline in the revenue of connected worker solution providers across the globe in 2020. The market is expected to return to its normal state from 2022 onward.

Key Players

Key players operating in the connected worker market are-

• Accenture (Ireland),
• SAP (Germany),
• Oracle (The U.S),
• Honeywell (The U.S),
• Intel (The U.S),
• Fujitsu (Japan),
• Zebra Technologies (The U.S.),
• Wipro (India),
• 3M (The U.S), and
• Avnet (The U.S).

Market Dynamics

The connected worker market is growing steadily owing to the enterprises’ need for efficient execution of field services, worker safety, and increasing usage of cloud-based services.

Furthermore, development in IoT technologies augmented reality, and the use of artificial intelligence and machine learning offer new opportunities for growth to the market. However, budget constraints and lack of awareness are some of the restraining factors for the growth of the connected worker market.

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Segment Analysis

End User Type

The connected worker is widely popular in enterprises of all sizes.

• The users from the sectors of manufacturing, building, construction, mining, and telecom extensively use various connected worker solutions to efficiently carry out their respective jobs.
• The home service segment is expected to grow at the highest rate during the forecast period owing to the increasing adoption of connected worker solutions to gain a competitive advantage with quick and effective service delivery.

Regional Insights

Among regions, North America is found to be the leader during the forecast period due to the presence of major connected worker solution providers and the adoption of the latest technologies by field workers.

• The increasing digitalization in the Asia Pacific region and fast-growing construction sector offers great opportunity for growth to the connected worker solution providers.
• The region is expected to witness the highest CAGR during the forecast period.

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Critical Questions Answered in the Report

• What are the key trends in the market?
• How the market (and its various sub-segments) has grown in the last five years and what would be the growth rate in the next five years?
• What is the impact of COVID-19 on the market?
• What are the key strategies adopted by the major vendors to lead in the market?
• What is the market share of the top vendors?

Market Segmentation

This report studies the market covering a period of 12 years of trend and forecast. The report provides detailed insights into the market dynamics to enable informed business decision-making and growth strategy formulation based on the opportunities present in the market.

The market is segmented into the following categories.

By Component Type

• Hardware
• Software
• Services

By Technology Type

• Cellular
• Bluetooth
• RFID
• Zigbee
• Wi-Fi
• LPWAN
• WFAN

By Deployment Mode Type

• Cloud
• On-premises

By Organization Size Type

• Large Enterprises
• Small- and Medium-sized Enterprises

By End-User Type

• Manufacturing
• Building and Construction
• Mining
• Oil and Gas
• Utilities
• Telecom
• Home Service

By Region

• North America (Country Analysis: the USA, Canada, and Mexico)
• Europe (Country Analysis: Germany, France, the UK, Russia, Spain, and the Rest of Europe)
• Asia-Pacific (Country Analysis: China, Japan, India, South Korea, and the Rest of Asia-Pacific)
• Rest of the World (Sub-Region Analysis: Latin America, the Middle East, and Others)

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Target Audience

Here is the list of the group of customers that the connected worker market hopes to have the greatest opportunity to convert-

• Connected Worker Platform Providers
• Connected Worker Device Manufacturers
• IoT Solution Providers
• System Integrators
• IT Consultants
• Value Added Resellers/Distributors
• Enterprises

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