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  • Interactive Kiosk Market Report Analysis | 2022-2028

    Interactive Kiosk Market Report Analysis | 2022-2028

    Interactive Kiosk Market Report Analysis |  2022-2028
    Report code - SRCG164 Delivery - 2 Weeks
    Interactive Kiosk Market Size, Share, Trend, Forecast, & Industry Analysis: 2022- See more...

    "The interactive kiosk market is likely to grow from USD 29.37 billion in 2022 to USD 42.39 billion by 2028 at a CAGR of 6.3% during the forecast period".


    Market Dynamics


    An interactive kiosk is a self-service terminal or stand-alone computer system designed to provide information, services, or transactions to users in a public setting. These kiosks typically feature a touchscreen interface that allows users to interact with the system, though they may also incorporate other input methods such as keyboards, mice, or voice commands.

    Interactive Kiosk Market Report Overview

    Market Size in 2028

    USD 42.39 Billion

    Market Size in 2022

    USD 29.37 Billion

    Market Growth (2023-2028)

    CAGR of 6.3%

    Base Year of Study


    Trend Period


    Forecast Period


    Market Drivers

    Increasing Demand for Self-Service Kiosks Across Retail, Entertainment, and the BFSI Industry:

    The interactive kiosk market is growing due to the increasing demand for managed self-service kiosks in industries like retail, entertainment, and BFSI. Major players like Samsung Electronics, Nexcom, and NCR Corporation are investing in advanced kiosks based on the Al platform. Comhear, Inc. partnered with ViaTouch Media in 2018 to develop Vicki, an automated vending kiosk with artificial intelligence and robotics analytics capabilities. Diebold Nixdorf and Mastercard collaborated in 2018 to provide AllConnect Services, an interactive self-service kiosk for banking and retail customers.


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    Segment Analysis

    By Kiosk Type

    "Vending kiosk is expected to remain the dominant segment during the forecast period".

    Based on the kiosk type, the market is segmented as bank kiosk, self-service kiosk, and vending kiosk. Vending kiosk is expected to remain the dominant segment during the forecast period. These kiosks are mainly installed in retail stores, airports, hotels and restaurants, railway stations, and shopping malls among others. Expanding virtual space in retail outlets to establish secure payment gateways and to enhance operational efficiency are expected to propel the vending kiosk market.

    By Location Type

    "The indoor segment is expected to dominate the interactive kiosk market during the forecast period". 

    Based on the location type, the market is segmented as indoor and outdoor. The indoor segment is expected to dominate the interactive kiosk market during the forecast period due to its use in malls, healthcare centers, banks, airports, government &corporate offices, and casinos. The increasing trend of self-service in retail, entertainment, banking, hospitality, and transportation sectors are the prime reasons for the larger share of indoor kiosks in the market.

    By Vertical Type

    "The retail segment is expected to dominate the interactive kiosk market".

    Based on the vertical type, the market is segmented as retail, healthcare, hospitality, government, banking & financial services, transportation, entertainment, and others. The retail segment is expected to dominate the interactive kiosk market during the forecast period. Interactive kiosk in the retail segment enables in-store product information and promotional displays for the shoppers to attract them to the store.

    By Region

    "North America is estimated to remain the largest market during the forecast period"

    In terms of regions, North America is estimated to remain the largest market during the forecast period due to the government initiatives to build a secure network, protect data, and highly regulated compliance management system. With the expansion of IoT devices, sensor connectivity, and other cyber-oriented systems, reliable access to sensor data and creating a safer work environment are the needs of the hour, which are driving the growth of the region’s market.


    The interactive kiosk market is segmented into the following categories. 

    By Offering Type:

    • Hardware
    • Software & Services

    By Kiosk Type:

    • Bank Kiosk
    • Self-Service Kiosk
    • Vending Kiosk

    By Location Type:

    • Indoor
    • Outdoor

    By Panel Size:

    • 17”–32”
    • Above 32”

    By Vertical Type:

    • Retail
    • Healthcare
    • Banking & Financial Services
    • Government
    • Transportation
    • Hospitality
    • Entertainment
    • Others

    By Region:

    • North America (Country Analysis: the USA, Canada, and Mexico) 
    • Europe (Country Analysis: Germany, France, the UK, Russia, and Rest of Europe)
    • Asia-Pacific (Country Analysis: China, Japan, India, South Korea, and Rest of Asia-Pacific)
    • Rest of the World (Sub-Region Analysis: Latin America, the Middle East, and Others)

    key Players

    The following are the key players in the Interactive Kiosk Market (arranged alphabetically)

    • Diebold Nixdorf
    • Embross
    • Frank Mayer and Associates, Inc.
    • Kiosk Information Systems
    • Lilitab, LLC
    • Meridian Kiosks
    • NCR Corporation
    • Olea Kiosks Inc.
    • Redyref Interactive Kiosks
    • Source Technologies, and others.

    Note: The above list does not necessarily include all the top players in the market.

    Are you the leading player in this market? We would love to include your name. Please write to us at sales@stratviewresearch.com

    Report Features

    This report provides market intelligence most comprehensively. The report structure has been kept such that it offers maximum business value. It provides critical insights into the market dynamics and will enable strategic decision-making for the existing market players as well as those willing to enter the market. 

    What Deliverables Will You Get in this Report?

    Key questions this report answers

    Relevant contents in the report

    How big is the sales opportunity?

    In-depth analysis of the Interactive Kiosk Market

    How lucrative is the future?

    The market forecast and trend data and emerging trends

    Which regions offer the best sales opportunities?

    Global, regional, and country-level historical data and forecasts

    Which are the most attractive market segments?

    Market Segment Analysis and Forecast

    Which are the top players and their market positioning?

    Competitive landscape analysis, Market share analysis

    How complex is the business environment?

    Porter’s five forces analysis, PEST analysis, Life cycle analysis

    What are the factors affecting the market?

    Drivers & challenges

    Will I get the information on my specific requirements?

    10% free customization

    Research Methodology

    This report offers high-quality insights and is the outcome of a detailed research methodology comprising extensive secondary research, rigorous primary interviews with industry stakeholders, and validation and triangulation with Stratview Research’s internal database and statistical tools.

    More than 1,000 authenticated secondary sources, such as company annual reports, fact books, press releases, journals, investor presentations, white papers, patents, and articles have been leveraged to gather the data.

    We conducted more than 10 detailed primary interviews with the market players across the value chain in all four regions and with industry experts to obtain both qualitative and quantitative insights.

    Customization Option

    With this detailed report, Stratview Research offers one of the following free customization options to our respectable clients:

    Company Profiling

    • Detailed profiling of additional market players (up to 3 players)
    • SWOT analysis of key players (up to 3 players)

    Market Segmentation

    • Current market segmentation of any one of the location types by vertical type.

    Competitive Benchmarking

    • Benchmarking of key players on the following parameters: Product portfolio, geographical reach, regional presence, and strategic alliances

    Custom Research: Stratview Research offers custom research services across sectors. In case of any custom research requirement related to market assessment, competitive benchmarking, sourcing and procurement, target screening, and others, please send your inquiry at sales@stratviewresearch.com

    Frequently Asked Questions (FAQs)

    The interactive kiosk market is expected to witness an impressive growth of 6.3% CAGR during 2022-2028.

    Diebold Nixdorf, Embross, Frank Mayer and Associates, Inc., Kiosk Information Systems, Lilitab, LLC, Meridian Kiosks, NCR Corporation, Olea Kiosks Inc., Redyref Interactive Kiosks, Source Technologies, and others are among the key players in the market.

    North America is expected to remain the largest interactive kiosk market during the next five years.

    Vending kiosk is expected to remain the dominant kiosk type in the market in the coming years.