Market Dynamics
Introduction
A delivery robot is an automated robot that brings delivery directly to the door. These robots are not walking and talking humanoids but are cute delivery containers that on six wheels, look like giant bugs. The autonomous electric robots are connected with a variety of sensors that cross throughout urban areas or at indoor sites to deliver packages, food, or any other equipment safely and contactless.
These robots are monitored by humans, so if necessary, can be taken control of at any moment. Delivery robots are electric, reduce local delivery's ecological footprint, and free up valuable street space by traveling on sidewalks.
Delivery robots are fixed with GPS, Lidars, navigation cameras, sensors, and deep-learning algorithms. These robots also grab customer attention and create respect for restaurant brands. The technology has positive impacts on the environment by reducing traffic and pollution.
Market Highlights
The expansion of the worldwide delivery robot industry is expected to be primarily fueled by advancements in the e-commerce field and a desire for contactless delivery. The desire for improved and effective product delivery services has grown alongside the rise of online shopping and customers' preference for purchasing items online.
Furthermore, online retailers and grocery stores such as Big Basket, Flipkart, and Amazon are creating delivery robots to handle the last stage of goods delivery. However, the limited range of ground delivery robots and strict regulations governing the operation of delivery robots are significant factors impeding market growth.
The COVID-19 pandemic has caused both short-term disruption and long-term structural changes, leading to significant growth in the e-commerce industry, particularly in the grocery and homecare categories. For example, in the U.S., e-commerce businesses have experienced a sales increase of over 30% due to the pandemic. DHL in Germany has also seen a surge in parcel shipments, with daily deliveries increasing from 5.3 million to 9.0 million, similar to Christmas peak periods.
Furthermore, during the pandemic, people worldwide have preferred to self-isolate and opt for contactless delivery for their daily necessities, creating an opportunity for delivery robots.
The growing adoption of newer last-mile options like curbside pickup, parcel lockers, and delivery is expected to further increase the demand for delivery robots. Additionally, the e-commerce sector has seen a rise in orders, leading companies to form collaborations and partnerships with various delivery robot manufacturers to introduce robots for package delivery during the pandemic.
For example, in September 2020, Ottonomy Inc. partnered with snapdeal, an e-commerce company, to provide automated delivery robots for contactless last-mile deliveries to customers. Snapdeal has successfully tested the Ottonomy automated delivery robot for last-mile delivery using robots in select locations of Delhi-NCR in India. Furthermore, many companies are now utilizing delivery robots, particularly for food and medical door-to-door deliveries, as these robots offer contactless delivery.
For shipping and logistics companies as well as e-commerce businesses, the cost of last-mile delivery has long been a major concern, accounting for over 50% of the total shipping cost. However, the introduction of delivery robots for last-mile deliveries has significantly reduced this cost.
By using delivery robots, companies can save on the salaries paid to delivery drivers, as well as other expenses such as warehousing, fuel, and vehicle maintenance. Although the creation and integration of delivery robots into businesses can be expensive, once they are up and running, robots are generally cheaper than human workers.
In addition to the logistics and e-commerce sectors, the hospitality and food industries are also adopting delivery robots to provide food delivery to customers' doorsteps or room service in hotels. Furthermore, players in the food industry are forming partnerships and collaborations with delivery robot manufacturers to provide food delivery without any human involvement.
For example, in April 2021, Domino's, a multinational pizza restaurant chain, collaborated with Nuro, Inc., an autonomous delivery robot manufacturer, to offer driverless deliveries. Nuro, Inc. is delivering Domino's orders to customers using its autonomous delivery robot under this partnership.
Additionally, in March 2021, the AIN pharmacy began autonomous delivery of medication to patients' homes. Starship Technologies also began delivering food during the pandemic in 2020. Factors such as increased demand for contactless delivery from customers, the growth of the e-commerce sector during pandemics, and partnerships and collaborations between various companies and delivery robot manufacturers are expected to boost market growth.
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Segment Analysis
Segmentations
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List of Sub-Segments
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Segments with High Growth Opportunity
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End-User Industry Type Analysis
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Food and Beverages, Retail, Healthcare, Postal
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Healthcare segment to witness significant growth during the forecast period.
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Regional Analysis
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North America, Europe, Asia-Pacific, and Rest of the World
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North America accounts for the largest market share during the forecast period.
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By End User Industry Type
Healthcare segment to witness significant growth during the forecast period. Autonomous delivery robots used in healthcare applications are among the most advanced types of such robots. In contrast to outdoor delivery robots, those deployed in healthcare settings must take into account various additional factors, including sanitation requirements, low-noise motors, and smoother travel, as compared to regular delivery robots.
Historically, robots were installed in various medical facilities for therapeutic purposes for children. Nowadays, however, they are even used to assist medical staff in retrieving necessary resources upon request. For example, Aethon, a prominent US-based robotics manufacturer, offers TUG Robots specifically designed for medical applications.
These robots are currently being utilized at the Omaha VA Medical Center to retrieve and deliver medical supplies as needed. They also provide logistical support by transporting various items and lab samples.
Regional Insights
North America accounts for the largest market share during the forecast period. Autonomous delivery robots are a significant market in North America, with many major vendors based in the region, as well as numerous start-ups and manufacturers dedicated to advancing the technology.
Additionally, compared to other parts of the world, the adoption of autonomous delivery robots among various end-users in the region is relatively high. There is a great demand for these robots in the hospitality, retail, and logistics sectors, and many vendors in these industries collaborate with manufacturers to gain first-hand experience with the prototypes.
Due to the high demand for delivery robots in the hospitality sector, many leading establishments have adopted this technology to attract media attention, which is an important channel for influencing tourists' decisions when selecting a hotel or resort.
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