Conversational Marketing Software Market Report
The report on the Global Conversational Marketing Software Market is segmented By Type (Cloud-based, on-premises-based), Organization Size (Large Enterprises, Small- and Medium-sized Enterprises), and Region - COVID-19 Impact Analysis and Forecast to 2026. This market research report provides an in-depth information on trends, dynamics, revenue opportunities, competitive landscape, and recent developments in the global conversational marketing software market. The historic years considered for the study are 2016-2019, the base year is 2020, the estimated year is 2021, and the forecast period is 2022-2026.
The report on the Global Conversational Marketing Software Market is segmented By Type (Cloud-based, on-premises-based), Organization Size (Large Enterprises, Small- and Medium-sized Enterprises), and Region - COVID-19 Impact Ana...
Covid-19 has impacted the market dynamics, competition, and global supply chain. The revenues have gone down in 2020 and may resume an uptrend gradually from 2021. Companies optimizing their operation and strategy will sustain and beat the competition.
Note: The summary below might not have included insights on covid impact since we have large number of reports.
The Global Conversational Marketing Software Market is expected to grow from USD 499.8 million in 2020 to USD 2,923.5 million by 2026 at a CAGR of 34.2% during the forecast period.
Figure: Global Conversational Marketing Software Market Size, 2020-2026 (USD Million)
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A conversational marketing software, also known as messenger marketing software, is a customer-focused personalized communication tool between the service provider and the customer. It not only responds to the customer’s queries but also drives engagement by listening to their feedback and recommending them new products or solutions based on their requirements. Below given are some more uses of conversational marketing software -
Key players operating in the global conversational marketing software market are-
The conversational marketing software market is continuously growing due to the new marketing strategies to engage with every potential customer and solve their queries instantly.
The conversational marketing software is gaining wide popularity among enterprises of all sizes.
Among regions, North America is the largest adopter of conversational marketing software.
During the COVID-19 pandemic in 2020, there has been greater adoption of automation tools including conversational marketing software to ease the job of people working from home and support businesses through digital channels. The eCommerce businesses showed rapid growth during the lockdown and increasingly adopted conversational marketing software tools to enhance their marketing sales performances.
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The following is a list of the customers that the Conversational Marketing Software market aims to convert the most:
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The conversational marketing software market is expected to witness an impressive growth of 34.2% CAGR in the foreseeable future.
Drift (The U.S), Slaask (The U.S), Verloop (India), Automat (Canada), iAdvize (UK), Intercom (The U.S), Liveworld (The U.S), Saleswhale (The U.S), Whisbi (Spain) and Conversica (The U.S) are among the key players in the conversational marketing software market.
The conversational marketing software market size is expected to reach USD 2,923.5 million in the coming years.
Asia-pacific is expected to witness the highest CAGR in the conversational marketing software market in the coming years.
Continuous innovations in sales and marketing platforms, evolution of AI and chatbots, new marketing strategies are the factors driving the growth of conversational marketing software market.
Conversational Marketing Software Vendors, Enterprises, Marketing Firms, System Integrators, Value Added Resellers, Website Developers are the target audience in the conversational marketing software market.